Privacy Policy

1. Introduction

Welcome to Casinova Lounge ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Casinova Lounge (the "App"). Please read this privacy policy carefully.

By downloading, installing, or using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access or use the App.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide when using the App, including:

Account information (username, display name)
Contact information when you reach out for support
Feedback and correspondence you send to us
Any other information you choose to provide

2.2 Automatically Collected Information

When you use the App, we may automatically collect certain information, including:

Device information (device type, operating system version)
App usage data (features used, time spent, gameplay statistics)
Performance data and crash reports
General location data (country/region level only)

2.3 Information We Do NOT Collect

We want to be clear about what we do not collect:

Financial information or payment card details (except through Apple's App Store for optional purchases)
Precise GPS location data
Personal contacts or address book information
Photos, videos, or other media from your device

3. How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve the App
To personalize your experience within the App
To respond to your inquiries and provide customer support
To monitor and analyze usage patterns and trends
To detect, prevent, and address technical issues
To send you updates and notifications (if you opt-in)
To comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as analytics providers and crash reporting services. These providers are bound by contractual obligations to keep your information confidential.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.4 What We Don't Do

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication measures
Secure data storage practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: You may request access to the personal information we hold about you.
Correction: You may request that we correct inaccurate information.
Deletion: You may request that we delete your personal information.
Opt-out: You may opt out of receiving promotional communications.
Data Portability: You may request a copy of your data in a portable format.

To exercise any of these rights, please contact us using the information provided below.

8. Children's Privacy

Casinova Lounge is not intended for use by children under the age of 17. We do not knowingly collect personal information from children under 17. If we become aware that we have collected personal information from a child under 17, we will take steps to delete such information promptly. If you believe we may have collected information from a child under 17, please contact us immediately.

9. Third-Party Services

The App may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using the App, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the App after any modifications indicates your acceptance of the updated Privacy Policy.